Data Policy for DOCUBASE.AI

This Data Policy (“Policy”) governs the collection, processing, and usage of data by DOCUBASE.AI (“we,” “us,” or “our”).

1. Data Collection

1.1 Uploaded Files: Users may choose to upload files such as PDFs or Word documents to facilitate the training of our AI. These files contain information that assists in refining and optimizing our AI algorithms. 1.2 Personal Data: We collect a limited set of personal data, including the user’s first name, last name, and email address. This information is gathered solely for the purpose of user identification and communication. We do not seek or process any sensitive personal data.

2. Purpose of Data Usage

The data collected serves the sole purpose of improving our service and tailoring the user experience. This includes enhancing the accuracy and efficiency of the AI model based on the uploaded files and personalizing interactions with our users.

3. Data Security

We consider data security paramount. Access to user data is restricted to authorized personnel only, and stringent measures are in place to ensure the confidentiality and integrity of the data. Our team undergoes regular training on data security protocols to maintain a high standard of protection.

4. Data Analysis

We utilize tools such as Google Analytics for in-depth analysis of data patterns and service usage. This analysis is crucial for continuous improvements to our service, ensuring it aligns with user expectations and technological advancements.

5. Data Disclosure

We do not disclose personal data to any third parties. Access to user data is strictly limited to authorized personnel within the DOCUBASE.AI organization, and it is never shared, sold, or rented to external entities.

6. User Tracking

Aggregate usage statistics, anonymized and devoid of personally identifiable information, are meticulously analyzed. This process helps us identify trends, understand user behavior, and make informed decisions to optimize our service.

7. Cookies

We employ cookies for marketing and retargeting purposes. Cookies enhance user experience by storing preferences and session information. Users can manage cookie preferences through their browser settings.

8. User Rights

Users have the right to access, correct, and request the deletion of their data. To exercise these rights, users can submit a request via email to our dedicated data protection officer. We are committed to promptly responding to such requests in compliance with applicable data protection laws.

9. Updates to the Data Policy

Any modifications to this Data Policy will be communicated to users via email. We strive to keep our users informed about changes that may impact their data privacy and will provide sufficient notice before implementing significant updates.